The
Customer is the most important person in our company, he is our first
responsibility. We must compete for the customer by delivering top
quality, superior service, and extraordinary responsiveness.
Customers must always be treated with courtesy and integrity. We
must always remain in touch... always listening.
We
are responsible to every individual in our company, to respect their
dignity and challenge their abilities. Every person must
"own" their job, availed to training, instilled with trust,
and accepting of responsibility. And each individual shall share
in our success.
We
must provide competent management whose actions are just and ethical.
Our
final responsibility is to the company itself. Business must earn
a sound profit, and reserves must be created for adverse times.
When
we operate according to these principles, both the company and the
individuals that comprise the company should realize a fair return.
